1. Introduction
Rocket Creative LLC ("Rocket Creative," "we," "our," or "us") operates the website at rocketcreative.net (the "Site"). This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal information in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and other applicable privacy laws.
By using the Site, you consent to the data practices described in this Privacy Policy.
2. Data Controller Information
For purposes of applicable data protection laws, Rocket Creative LLC is the data controller for personal information collected through the Site.
- Company: Rocket Creative LLC
- Privacy Contact: privacy@rocketcreative.net
- Website: rocketcreative.net
3. Information We Collect
3.1 Information You Provide
We collect information you voluntarily provide when you:
- Submit our contact form: Name, email address, and any additional details you include
- Apply for a career opportunity: Name, email address, resume/CV, portfolio links, and any other information you submit
- Reach out via email: Any information contained in your message
3.2 Automatically Collected Information
When you visit the Site, we and our service providers may automatically collect:
- IP address and approximate geographic location
- Browser type, version, and language settings
- Device type and operating system
- Pages visited, time spent, and navigation paths
- Referring website and exit pages
- Date and time of your visit
3.3 Information We Do Not Collect
We do not collect payment information through the Site. We do not require account registration to browse the Site. We do not collect sensitive personal information (such as health data, government IDs, or financial account numbers) through the Site.
4. How We Use Your Information
We use the information we collect for the following purposes:
- Respond to inquiries: To reply to contact form submissions, partnership requests, and general questions
- Evaluate applications: To review career applications and communicate with candidates
- Improve the Site: To understand how visitors use the Site and improve its functionality and content
- Security: To detect, prevent, and respond to fraud, abuse, and security threats
- Legal compliance: To comply with applicable laws, regulations, and legal processes
- Business operations: To operate and administer the Site and our business
5. Legal Basis for Processing (GDPR)
For users in the European Union or European Economic Area, we process personal data under the following legal grounds:
- Legitimate Interest (Article 6(1)(f)): Responding to inquiries, security monitoring, analytics, and improving the Site — balanced against your rights and expectations
- Legal Obligation (Article 6(1)(c)): Processing required to comply with applicable law
- Consent (Article 6(1)(a)): Where you have given explicit consent, such as for optional analytics cookies. You may withdraw consent at any time.
- Contract Performance (Article 6(1)(b)): Where processing is necessary to take steps at your request prior to entering into a contract
6. Data Sharing and Disclosure
We never sell your personal data.
We share data only in the following limited circumstances:
6.1 Service Providers
| Provider | Purpose | Data Shared | Location |
|---|---|---|---|
| Hosting provider | Website hosting | IP addresses, logs | USA |
| Email provider | Contact form delivery | Name, email, message | USA |
| Analytics provider | Site usage analytics | Anonymized usage data | USA |
6.2 Other Disclosures
- Legal requirements: In response to valid court orders, subpoenas, or legal process
- Protection of rights: To protect the rights, safety, or property of Rocket Creative or others
- Business transfers: In connection with a merger, acquisition, or sale of assets, with prior notice where possible
7. Data Retention
We retain personal data only for as long as necessary for the purposes described in this policy:
| Data Type | Retention Period | Reason |
|---|---|---|
| Contact form submissions | 2 years | Business correspondence |
| Career applications | 1 year (or as required by law) | Hiring compliance |
| Server/access logs | 90 days | Security monitoring |
| Analytics data | 2 years (aggregated) | Site improvement |
8. Your Rights Under GDPR (EU/EEA Residents)
If you are located in the European Union or European Economic Area, you have the following rights under the GDPR:
- Right of Access (Art. 15): Request a copy of the personal data we hold about you
- Right to Rectification (Art. 16): Request correction of inaccurate or incomplete data
- Right to Erasure (Art. 17): Request deletion of your data, subject to legal retention requirements
- Right to Data Portability (Art. 20): Receive your data in a structured, machine-readable format
- Right to Object (Art. 21): Object to processing based on legitimate interest
- Right to Restrict Processing (Art. 18): Request limitation of processing in certain circumstances
- Right to Withdraw Consent: Withdraw consent at any time for consent-based processing
- Right to Lodge a Complaint: File a complaint with your local Data Protection Authority
To exercise your rights, email privacy@rocketcreative.net. We will respond within 30 days.
9. Your Rights Under CCPA (California Residents)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to Know: Request disclosure of what personal information we collect, use, and disclose
- Right to Delete: Request deletion of your personal information, subject to legal exceptions
- Right to Opt-Out of Sale: We do not sell personal information, so this right does not currently apply
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
- Right to Correct: Request correction of inaccurate personal information
To exercise your California rights, email privacy@rocketcreative.net. We will respond within 45 days.
10. Data Breach Notification
In the event of a personal data breach that is likely to result in risk to your rights and freedoms:
- EU/EEA residents (GDPR): We will notify the relevant supervisory authority within 72 hours and affected individuals without undue delay where the breach poses high risk
- California residents (CCPA): We will notify affected individuals and the California Attorney General within legally required timeframes
- All users: We will provide notice via email and/or prominent website notice detailing the breach, data affected, and protective steps you can take
11. Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction, including:
- Encryption of data in transit using TLS
- Secure hosting infrastructure
- Access controls and least-privilege principles
- Security headers (HSTS, CSP, X-Frame-Options)
- Periodic security assessments
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
12. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to operate and improve the Site:
- Essential cookies: Necessary for the Site to function (cannot be disabled)
- Analytics cookies: Help us understand how visitors use the Site (opt-in, can be disabled)
You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality. We honor Global Privacy Control (GPC) signals where technically feasible.
We do not use pre-checked consent boxes. Analytics and marketing cookies require explicit opt-in consent.
13. Children's Privacy
The Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided personal information through the Site, please contact us at privacy@rocketcreative.net and we will promptly delete such information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this page and, where appropriate, by posting a prominent notice on the Site. Your continued use of the Site after any changes constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed of how we protect your information.
15. Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have a privacy-related concern, please contact us:
- Privacy inquiries: privacy@rocketcreative.net
- General contact: hello@rocketcreative.net
- Website: rocketcreative.net
We aim to respond to all privacy-related inquiries within 30 days.
This Privacy Policy is designed to meet requirements under GDPR, CCPA/CPRA, and other applicable privacy laws. For legal advice specific to your jurisdiction, please consult a qualified attorney.